Welcome to the Fixify Field Service Blog

News, tricks and articles on how to be a better service company

Guest Post: The Importance of Planned Preventative Maintenance in Industrial Boiler Repair

[fa icon="calendar'] Jan 17, 2017 | by Kathleen Williams

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One of the most important components of any company is the planned preventative maintenance of critical equipment. When it comes to industrial boilers, preventative maintenance helps to maintain equipment condition and readiness and ensure the safety of your employees and machinery.

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3 Ways to Avoid Cloud Security breaches in Field Management

[fa icon="calendar'] Jan 12, 2017 | by Jessica Aceto

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As the cloud has grown in both popularity and usage, there has been a lot of concern over how secure this type of storage truly is for a company with field management. Unfortunately, with recent hacks in past years, there has been even more concern about organizations of all sizes keeping their data safe while in the cloud. 

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5 Effective ways to keep Field Service Technicians Happy

[fa icon="calendar'] Jan 5, 2017 | by Ross Carman

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 It’s a new year for your service organization, and with that comes new goals and milestones to be set for the next twelve months. In a recent blog, I already discussed what trends are being looked into for 2017, but one vital field service trend that never goes away is that of ensuring the happiness of your field service technicians ( or field service resources as we typically refer to them).

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Field Service Management Trends for 2017

[fa icon="calendar'] Dec 14, 2016 | by Ross Carman

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It might be hard to believe, but 2017 is right around the corner. This means another year for your field service management team to reflect on all you've accomplished this past year, and look ahead to trends for new ways to succeed in the field service management space.

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The Ultimate Guide to More Profitable Field Management

[fa icon="calendar'] Dec 6, 2016 | by Ross Carman

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Profit is the lifeblood of business. It fuels growth and innovation, and empowers any business to achieve more. It’s with this in mind that this post explores three keys to increasing profits substantially in 2017 and beyond.

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How to Achieve Greater ROI with More Strategic Field Service Management

[fa icon="calendar'] Nov 29, 2016 | by Ross Carman

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Organizing a field service management operation is easier said than done. Your bottom line depends on successful operations and satisfied customers, but unfortunately too many companies dive in head first before creating a proper strategy.

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3 Things SMB Companies need to know about Reducing Travel Time with Work Order Management Software

[fa icon="calendar'] Oct 6, 2016 | by Ross Carman

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Most of the companies from field service industry consider time the most expensive and irreplaceable asset. Strong business process management is the key point of any successful organizations which wishes to reduce costs, save time and increase revenue. In fact, before implementing any system, you must ask yourself: “Will this reduce travel time, distance and costs?” in my company?

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5 Apps to help Field Service Technicians find the best Local Lunch

[fa icon="calendar'] Oct 4, 2016 | by Ross Carman

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5 Team Building exercises to Improve communication in Dispatcher Management

[fa icon="calendar'] Oct 3, 2016 | by Ross Carman

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Everybody knows that business success is all about teamwork and making the right decisions together. Even though field service companies have plenty of software and tools to streamline communication between employees, putting in the effort to understand and learn from colleagues will ultimately help build the . In the end, being able to work productively within a dispatcher management team is what makes a business thrive.

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The best metrics to track in Field Service Management

[fa icon="calendar'] Sep 21, 2016 | by Ross Carman

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 Field service management has grown exponentially in the last years and according to a MarketAndMarket study, it’s expected to reach USD 5.11 Billion by 2020. Despite this growth, operational performance in FSM is not all milk and honey. It still has challenges that companies are trying to overcome. One of them, and maybe the most important, is increasing productivity. You can do this by using the right software and tools. In our previous articles, we’ve discussed about the benefits of using scheduling software, dispatch software, contractor management software. Now we will talk about mobile workforce management software.

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Field service management improves customer service